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CHARITY REVIEW
Issued: May 2026 Expires: May 2028

Soldiers' Angels

Accredited Charity
Accredited Charity

Meets Standards
(210) 629-0020
1355 Central Parkway South, Suite 700
San Antonio, TX, 78232
https://soldiersangels.org/
📄 Full Report 🖨️ Print 📋 BBB Charity Standards

Standards For Charity Accountability

Governance

  1. Board Oversight
  2. Board Size
  3. Board Meetings
  4. Board Compensation
  5. Conflict of Interest

Measuring Effectiveness

  1. Effectiveness Policy
  2. Effectiveness Report

Finances

  1. Program Expenses
  2. Fundraising Expenses
  3. Accumulating Funds
  4. Audit Report
  5. Detailed Expense Breakdown
  6. Accurate Expense Reporting
  7. Budget Plan

Fundraising & Info

  1. Truthful Materials
  2. Annual Report
  3. Website Disclosures
  4. Donor Privacy
  5. Cause Marketing Disclosures
  6. Complaints

Soldiers' Angels meets the 20 Standards for Charity Accountability.

Stated Purpose:
"to provide aid, comfort, and resources to the military, Veterans, and their families."

Year, State Incorporated:
2003, NV

Soldiers’ Angels reports that it provides assistance to service members, veterans, and their families through a range of volunteer-led programs, including its focus on morale support, basic needs assistance, and patient and family support services. The organization distributes care packages and morale-boosting support to deployed service members, as well as letters and cards to maintain connection and emotional well-being. Soldiers' Angels operates critical assistance programs for veterans, including food distribution, transportation support, and other essential services for at-risk populations. The organization also offers holiday assistance and baby showers to service members and their families. In 2025, Soldiers' Angels states that it supported 2,024,381 service members and veterans, including delivering 201,486 care packages and letters to deployed service members and food to 41,873 veterans.

For the year ended December 31, 2025, Soldiers' Angels's program expenses were:

Program services $41,924,180
Total Program Expenses $41,924,180

Chief Executive
Amy Palmer, President and Chief Executive Officer

Compensation*
$253,006

Chair of the Board
Phyllis Jo Baunach, JD

Chair's Profession / Business Affiliation
Retired, Attorney

Board Size
13

Paid Staff Size
25

*2025 compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.

Method(s) Used:
Direct mail appeals, Invitations to fund raising events, Television, Radio, Grant proposals, Internet, Planned giving arrangements, Cause-related marketing (affinity credit cards, consumer product sales, etc.), Workplace Giving

Fundraising costs were 2% of related contributions. (Related contributions, which totaled $45,265,644, are donations received as a result of fundraising activities.)

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.

The following information is based on Soldiers' Angels's audited financial statements for the year ended December 31, 2025.

Source of Funds
In-kind contributions $38,047,452
Contributions $4,980,869
Special events, net $2,237,323
Investment income, net $222,135
Employee retention credit $133,318
Other income $531
Total Income $45,621,628

Programs: 97% Fundraising: 2% Administrative: 1%

Total Income $45,621,628
Total expenses: $43,422,023
  Program expenses $41,924,180
  Fundraising expenses $1,046,554
  Administrative expenses $451,289
  Other expenses $0
Income in Excess of Expenses $2,199,605
Beginning Net Assets $5,484,749
Other Changes In Net Assets $0
Ending Net Assets $7,684,354
Total Liabilities $637,894
Total Assets $8,322,248

Note: According to Soldiers' Angels 2025 audited financial statements, the organization received $38,047,452 in contributed goods and services including goods ($37,954,498), professional services ($89,954), and facilities ($3,000).

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the International Association of Better Business Bureaus.

This report is not to be used for fundraising or promotional purposes.

RELATED CONTENT

Report completed by:
BBB Wise Giving Alliance